Contents
Summary
Documenting business processes support shared understanding, identification of inefficiencies, and delivering transformation. It helps teams to define responsibilities, dependencies, sequential ordering, and outcomes, and supports training, knowledge sharing, auditing, and continuity.
Categories
The categories applicable to this standard are:
- Architecture
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- Business Architecture
- Product and Delivery
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- Business Analysis
Purpose
This standard defines the notation for documenting business processes within the Department for Education. It ensures consistency and clarity in visualising workflows to support service delivery and improvement. This standard applies to all individuals and roles involved in documenting, visualising, and improving business processes.
How to meet this standard
Business processes must be documented using either:
Processes must be solution-agnostic and include clear start and end points, actors, decision points (if applicable), and forward-flowing tasks. Task wording must be in a verb-noun format, and visualisations should be supported by task-level documentation. Stakeholder review and sign-off (person, role, date) is required.
Declaring conformance with this standard
Conformance with the standard must be recorded every 12 months.
Owner and contacts
- Standard owner
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Emily
Saunderson
Head of Profession - BA - Other point of contact
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Barinderjeet
Sahota